Parts

Finding Quality Parts at a Low Cost can be Challenging

Parts expense can constitute 25 to 33% of a service contract cost. So, for a successful service strategy, you must consider how you will source quality parts from both the aftermarket and OEMs. While sourcing parts from the aftermarket can provide significant savings, quality, availability and reliability must be considered. All parts providers are not the same.

Navigating through the aftermarket can be challenging. Some parts providers are merely brokers that are sourcing the part from the most inexpensive provider, while others may strip down a working system as orders come in for parts. Still other providers make extensive investments in quality assurance bays and technical engineers in order to test and repair parts.

Masterplan's Partner for Parts

ReMedPar is the world's largest independent, multi-turn inventory aftermarket parts company with inventory in excess of $50 million. In 2007, through an acquisition by Berkshire Partners, Masterplan and ReMedPar became part of the Berkshire portfolio of operating companies. Since that time Masterplan and ReMedPar have been working in partnership to provide quality tested parts to over 1,000 customers worldwide.

Why Masterplan for Parts?

In partnership with ReMedPar, Masterplan provides you with access to the largest inventory of tested parts worldwide and the following industry-leading benefits:

• Large volume of tested parts available
  • Significant capital investment has been made for parts harvesting
  • 125,000 square feet warehouse in Nashville, Tennessee
  • Over 60 Quality Assurance bays for system level testing
• Quality Assured parts
  • All Parts tested, and retested after 1 year
  • Electrostatic discharge packaging
  • Less than 1% warranty claims rate
  • ISO 9000 Certification in 2010
• Repair capabilities
• Quick Access
  • Multiple carriers including NFO (Next Flight Out) for same day delivery
  • 95%+ of shipments go out FedEx P1
  • Parts ordering integrated through iDesk for streamlined authorizations and parts tracking
• Supply chain management for parts sourcing
  • 1,500+ vendors for diagnostic imaging, biomedical parts, and vendor sub-contracts
  • Suppliers ranked and vetted
  • Key purchasing agreements with critical vendors, e.g. Dunlee for competitive pricing on tubes
  • Protocols and procedures for strict adherence to quality measures