Sitemap |
Contact Us |
24-Hour National Dispatch 1-800-272-3553
MasterCare
MasterCare is a full-service, turnkey solution that offers complete outsourced management of all clinical engineering equipment on a fully capitated basis. MasterCare provides a comprehensive array of maintenance and repair services that meet and often exceed the OEM service levels, with guaranteed cost savings.
Choose MasterCare for complete equipment coverage, or FlexCare Biomed for Biomedical coverage only, or FlexCare DI for Diagnostic Imaging coverage only.
| Optional segmentation of MasterCare » | FlexCare Biomed | FlexCare DI | |
|---|---|---|---|
| Biomedical | High End Biomed | Diagnostic Imaging | |
| Service Model | On-Site | On-Site | Field Support |
| 24x7 National Call Center with Call Escalation for Timely Dispatch of Technicians | |||
| OEM Service Calls1 | |||
| Access to Extensive Central Inventory of Parts and Technical Support more | |||
| Field Engineering Training more | |||
| iDeskSM Web-based Maintenance Management System for Real-time Tracking and Reporting more | |||
| Regulatory Compliance more | |||
| DARP — Dynamic Asset Replacement Planning more | N/A | N/A | |
| Remote Diagnostics for State-of-the-Art Troubleshooting and Fast Response Times | N/A | N/A | on select systems |
| 1On average, OEM called in on 12% of service calls | |||
Why Choose MasterCare?
- Single source of accountability for all of your equipment maintenance management
- Complete range of maintenance, repair, compliance, and planning services for all of your equipment
- Independent and unbiased equipment evaluations and asset planning based on over three decades of industry experience
- Guaranteed cost savings over the OEM, with performance that meets or exceeds the OEM
- Flexibility to adapt to your needs
Download the Data Sheet
MasterCare Data Sheet
