In-HouseSolutions

Support for in-house groups or those organizations planning to move in-house

Challenges of In-House Transition

Today there is an increased interest in evaluating In-House Service Strategies as many healthcare providers seek to reduce expensive OEM contracts. These organizations have made the determination that providing service In-House is either more cost effective or provides greater service levels or both.

If you are one such organization, you may find yourself challenged with short-term tactical issues such as hiring field engineers, training engineers or sourcing quality parts as you transition In-House. You may be dealing with multiple locations with varying degrees of skill sets, or time delays associated with hiring qualified staff, or difficulties in managing heterogeneous equipment.

In-HouseSolutions: A la Carte Services

In-House Solutions helps your In-House organization achieve better performance and service levels by offering you a custom-selected subset of MasterCare services. Designed as an In-House Bridge, In-House Solutions makes available to you Masterplan's knowledge and resources, while you retain autonomy and control of maintenance decisions.

In-House Solutions Features and Benefits

Features	Benefits
Direct access to our parts purchasing power	Get the parts you need, when you need them, with the advantage of Masterplan's tools and preferred volume pricing
Technical support, On-site technical staff available	You get needed back-up support for rapid assistance and resolution, resulting in increased machine availability
World-class Training	Dedicated training facilities equipped with working equipment ensure your engineers are well-trained
Consulting — Access to Masterplan's expertise in In-House Transition, Preventive Maintenance, Regulatory Compliance, and Capital Planning	Expert assistance to help you improve profitability, exceed quality standards, and reduce capital budget requirements

Our Expertise Can Simplify Your Life

Maybe you're just thinking about moving In-House, and you're seeking guidance and helping hand. Maybe you are struggling with the challenges of supporting multiple modalities and manufacturers, training, parts, tubes, and software keys. Masterplan can assist your organization by tailoring a solution with your assets, constraints and challenges in mind.

And keep in mind, we will work with you to find just the right solution. It is very common for our customers to elect to use a combination of MasterCare and In-House Solutions as they weigh service delivery against assets and risk.